info@pjcars.com | 01332 202010 | Open 24/7

Welcome To PJ Cars Derby, Derbyshire

DELIVERING YOU ACROSS THE MIDLANDS ON TIME

Our call center employs over 15 staff with a combination of full time and part time staff. The company’s ethos for handling calls is based on the following four rules.

Efficient booking service

90% of all our calls are answered within 7 seconds.

Customer service orientated call centre

We are not a call centre that is driven by targets to reduce call times we ensure all customers are given a high level of personable customer service.

UK based call centre

All of the call handlers that are used by PJ Cars are UK based.

We do have multi-lingual members of staff

We have staff that can speak English, Hindi, Punjabi and Urdu.

Our company to be the market leaders within the taxi industry, enabling us to offer all our customers the highest possible level of service.

The three core areas in development.

DOWNLOAD OUR APP

Book your taxi in just a few taps on your mobile!

Our app is easy to use and very user friendly. Just choose your start and end location, select the car you like and in just a few minutes we’ll be at your doorstep.

Office

  • Booking software
  • Dispatch software
  • GPS Tracking in all vehicles
  • Call recording
  • Latest Avaya phone system

Car

  • Eclipse mobile data unit
  • CCTV cameras
  • Fare meter
  • Satellite navigation

Customer

  • Call back
  •  Automated booking system
  •  Automated response to where your taxi is
  •  Smartphone app

Location

PJ Cars Derby
Service Startion
Dairyhouse Road
Derby
DE23 8HQ

Contact

Phone:
01332 202010

Email:
info@pjcars.com



Copyright 2023 • PJ Cars Derby